Buyer FAQ
Everything you need to know about shopping on VeSoko. Get answers to the most common customer questions.
3-7 Days
Standard delivery time
10 Days
Return window
Secure
Stripe payment processing
What is VeSoko?
VeSoko is an e-commerce marketplace connecting U.S. customers with authentic African products from trusted African-owned retailers.
Is VeSoko available in my country?
Currently, VeSoko only serves customers within the United States. We plan to expand to include African wholesalers and manufacturers soon.
Who can shop on VeSoko?
Anyone with a valid U.S. shipping address can shop on VeSoko.
How do I create an account?
Visit www.vesoko.com, click Sign Up, and register with your email or Google account.
Do I need an account to place an order?
Yes. Creating an account lets you track your orders, communicate with sellers, and access return/refund services.
Is VeSoko a marketplace or a single store?
VeSoko is a multi-vendor marketplace with independent African retailers across the U.S.
How do I contact VeSoko support?
Email [email protected] or use our live chat during business hours.
Still Have Questions?
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